Terms and Conditions | Moving Companies

Terms and Conditions 

1. Moving Services

True Friends Moving Company is a professional packing, moving and storage company.

2. Messaging and Communication

  • Frequency: Clients may receive SMS or email communications related to service updates or important notifications.
  • Fees: Standard messaging and data rates from your carrier may apply.
  • Opt-In: By providing your contact information, you consent to receive SMS communications.
  • Opt-Out: To stop receiving SMS messages, reply "STOP" to any message or contact us directly.
For more details on how we handle your personal information, view our Privacy Policy.

Consent for SMS Communication: Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications: A clear description of the types of SMS communications a customer might receive, including:

  • Customers and Guests: Updates regarding scheduled moves, deliveries, or other relevant information.
  • Job Applicants: Information about application status, onboarding materials, or other employment-related updates.

Standard Messaging Disclosures: Include standard message disclosures:

  • "Message and data rates may apply."
  • You can opt-out at any time by texting 'STOP.'
  • For assistance, text 'HELP' or visit our Privacy Policy.

3. Responsibilities

True Friends Moving Company ensures all movers meet rigorous vetting standards and comply with our quality guidelines. Clients are responsible for providing accurate and up-to-date information necessary for their moving services rendered. 

4. Limitation of Liability

True Friends Moving Company is not liable for any indirect or incidental damages arising from moving services, including delays or interruptions. Clients agree to inform True Friends Moving Company of any service concerns to ensure timely resolution.

5. Updates and Contact

These terms may be updated as necessary, with changes effective upon posting to our website. For inquiries or assistance, contact us at:
By engaging True Friends Moving Company, you acknowledge and accept these Terms and Conditions, designed to ensure a professional and stress-free moving experience.